Frequently Asked Questions
Everything you need to know about your 11SIX24 gear.
How long does shipping take for my sports gear?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those who need their equipment faster.
What is your return policy for athletic equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain apparel and protective gear must have all tags attached and show no signs of wear.
Do you offer a warranty on 11SIX24 products?
Yes, all 11SIX24 performance gear comes with a 90-day manufacturer warranty covering defects in materials and workmanship. This does not cover normal wear and tear from intense competitive play.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear or body dimensions and comparing them against our specific charts to ensure a perfect fit.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Shop Pay and Klarna.